I am in the insurance industry. As long as she signed a consent form/release of liability form, you'll be fine. I would keep all documents, including proof of no shows. Anyone getting perm. make-up is taking a risk! If you still are concerned, you should talk to a lawyer about it. Do you have professional liability insurance? Incase she does try to sue you, your insurance would cover it!Does anyone know about professional insurance claims for beauty and hairdressing?
Go to citizens advice and tell them about the times she never turned up to get the treatment rectified. Also take along the initial consultation forms that she has signed. As you have made appointments with her to get this rectified then she should have turned up for these and I think this might affect any compensation she tries to get. I think you should also get in touch with you insurance company about it.
pass on all the information to your insurance company right away
they will then deal with the person direct
thats what you pay insurance for /third person liabilty cover
Have you beenintouch with your insurance as they should be able to give you some professional advice on this, but if she has signed the disclaimer form you should be covered. I have my insurance with the FHT (you can find them on the web).
I am insured for quite a lot of money and they are very helpful
Don,t do a thing until you hear from you clients solicitor ,and if you do hand the letter to your insurance company ,and let them deal with it,i think she is trying it on
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